JetPulse operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (hereinafter referred to as the “Services”). JetPulse is a store powered by Shopify, which enables us to provide you with the Services.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or any other transaction, or otherwise communicate with us.
In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described herein.
When we use the term “personal information”, we refer to information that identifies you or can reasonably be linked to you or another individual.
Personal information does not include anonymized or de-identified data that cannot be used to identify you.
We may collect or process the following categories of personal information depending on your interaction with the Services, your location, and as permitted by applicable laws:
Contact details including your name, address, billing address, shipping address, phone number, and email address
Financial information including credit card numbers, debit card details, bank account information, payment details, transaction details, payment method, and confirmation
Account information including your username, password, security questions, preferences, and settings
Transaction information including items viewed, added to cart, wishlisted, purchased, returned, exchanged, or cancelled, as well as your purchase history
Communications including information you provide when contacting customer support
Device information including device, browser, network connection, IP address, and identifiers
Usage information including how and when you interact with the Services
We may collect personal information from:
Directly from you, when you create an account, use our Services, contact us, or provide information
Automatically, through your use of the Services, cookies, and similar technologies
Service providers, when they process data on our behalf
Partners and third parties
We may use your personal information for:
To process orders, payments, deliveries, returns, manage your account, and personalize your shopping experience.
To send promotional emails, SMS, and show targeted ads based on your activity.
To verify identity, secure transactions, and detect fraudulent or illegal activities.
To respond to inquiries and provide customer support.
To comply with legal obligations, respond to authorities, and enforce our policies.
We may disclose your personal information:
With Shopify and service providers (payments, logistics, hosting, analytics)
With marketing partners for advertising purposes
When you request or consent to such sharing
Within our group of companies or affiliates
In case of legal obligations, litigation, or business transactions (e.g. merger)
Our Services are hosted by Shopify, which processes personal data to provide and improve Services.
Your data may be transferred outside your country and shared with third parties.
Shopify may also use your data across merchants to improve its services.
You can learn more here:
https://privacy.shopify.com
Our Services may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Our Services are not intended for children.
We do not knowingly collect data from individuals under 16.
Parents may request deletion of such data.
No system is fully secure.
We retain data only as long as necessary for:
account management
legal obligations
dispute resolution
Depending on your location, you may have rights to:
Access your data
Delete your data
Correct your data
Transfer your data
Withdraw consent
Opt-out of marketing
You can unsubscribe from marketing emails at any time.
Right to object
Right to restrict processing
Right to withdraw consent
To exercise your rights, contact us at:
contact@mycanipets.com
We may verify your identity before processing requests.
You may contact us regarding any complaint.
You may also contact your local data protection authority.
Your data may be processed outside your country.
We rely on standard contractual clauses or equivalent safeguards.
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.
If you have any questions or wish to exercise your rights:
Email: contact@mycanipets.com
Address: Compass Building - FRANCE
We act as the data controller for your personal information.